Sunday to Wednesday: 6 AM to 10 PM. Thursday: 6 AM to 5 PM (Closed for maintenance until Friday at 11 AM) Friday: 11 AM to Midnight Saturday: 6 AM to Midnight Note: Opening hours may be subject to change for special events at Glaecier. Members will be promptly informed of any alterations.
How do I become a member of Glaecier?
Apply for membership by signing up to our online lobby. It is both free and without any obligation. The lobby is not a waiting list, and membership allocation is determined through a random selection based on our diversity criteria. We aim to have a broad representation of members that reflects our society, believing that this contributes to an inclusive and open community.
Once you are offered membership, you will receive an invitation to join an introductory course. You will need to participate in an approximately 60-minute introductory course to receive your Glacier bracelet and starter kit.
I have been offered membership and been invited to join an introduction course. What is an introduction course?
The introductory course is a brief, informal session conducted at the Glaecier boat. During this course, you will receive your Glaecier wristband and starter kit. We utilize this introductory course as an opportunity to underscore the values of Glaecier and provide clear instructions regarding both safety and the very few rules we have in place.
How do I join an introduction course?
To join an introduction course, you have to register for one of our scheduled sessions. These sessions are held every Tuesday at 5 PM. To register, please log in to your profile on our website. Once logged in, navigate to the left-side menu, click "Hold," and select your preferred date for the introductory course. Should you face any challenges during this process, don't hesitate to contact us via email and provide your preferred date for assistance.
I signed up to the lobby a long time ago but haven’t been offered a membership. What do I do?
Unfortunately, there is nothing you can do to influence the random selection process. Once you have signed up for the lobby, you can simply sit back and relax. We will notify you when you are offered a membership. We do aim for a balanced gender representation.
I am a member, but I want my friend to be as well. Is there something I can do?
As a member, there is nothing you can do to influence the process of membership offering; it is entirely random. You can simply enjoy your membership at Glaecier and patiently await your friend's offer of membership.
None of the planned dates for introduction courses fit with my schedule. Can I become a member without joining one of these courses?
To become a member of Glaecier, you must first attend one of our introductory courses. These courses serve as an opportunity for us to emphasize the values of Glaecier and provide clear instructions on safety and the very few rules we have.
How do I terminate my membership at Glaecier?
If you no longer wish to be a member of Glaecier, please inform us via email at email@example.com. These emails are handled on the last week of the month. There is a termination period of current month + 4 months during which you can still use the Glaecier facilities. After this period, kindly return your Glaecier wristband by placing it in the mailbox located in front of the Glaecier boat.
Can I try Glaecier without being a member?
Absolutely! Feel free to experience Open Gus without committing to a membership. Just reserve your spot on our website under "GUS."
Can I pause my membership?
No, we do not offer the option to pause Glaecier memberships. However, in some rare occasions, we might make exceptions to this rule. Exceptional circumstances must be present for us to consider this. Please contact us via email if you have any doubts.
I forgot something at Glaecier - what to do?
Hurry back! Or check the Lost & Found basket in the lobby near the entrance next time on your next visit. Remember, it's a community effort to return items, so feel free to drop off anything you find. Thanks for being a considerate member!
How much is a membership at Gleacier?
The price of a Glaecier membership depends on your age group. We offer the following prices: Ages 18-29: 399 DKK per month Ages 30-64: 499 DKK per month Ages above 65: 399 DKK per month Additionally, there is a startup fee of 399 DKK, and a termination period of the current month plus 4 months.
It looks like my monthly charge is too high. What could the problem be?
The Glaecier membership fee is paid in advance. This means that on the first of every month, you will pay for that month. For new members joining Glaecier at any point during a given month, it's important to note that they will typically pay for the rest of that current month and for the following month, which can sometimes lead to initial confusion.
What is Open Gus?
"Open Gus" is your opportunity to experience the Glaecier facilities for a price of 299 DKK, without the need for a membership. These Open Gus sessions take place on Tuesday nights 7-8 PM and 8.30-9:30 PM. A Gus session is a traditional practice involving pouring water onto hot sauna stones, resulting in a burst of steam and intense heat. This practice is known to promote relaxation, detoxification, and improved blood circulation.
I am a member. Can I sign up for Open Gus?
Yes. As a member of Glaecier, you can participate in an Open Gus for a special price of 99 DKK. If you wish to book an Open Gus session as a member, you simply book this through you profile on our website.
What is Members Gus?
The Members Gus is a special benefit exclusively for our members. We periodically host Members Gus sessions with varying themes, durations, and focuses. These sessions are offered free of charge for our members. To participate, book through your profile on our website. Please note that these sessions do not follow a fixed schedule, and we will communicate the details to our members when they are planned.
Personal wristband and access
How do I use my Glaecier wristband?
Your Glaecier wristband is strictly personal and serves as your access card to the Glaecier facilities. It is essential to wear it at all times when entering and using our facilities. Please remember to scan your Glaecier wristband both when entering and leaving the boat. Even if the gate is already open, it is important to scan your wristband for proper tracking and security.
Can I use Glaecier without a wristband?
No. You must always wear a Glaecier wristband when using the Glaecier facilities.
I have lost my wristband, what can I do?
If you happen to lose your Glaecier wristband, you can request a replacement by contacting us via email at firstname.lastname@example.org or come to the reception at Glaecier on Tuesdays between 3 to 5 PM. We will arrange a suitable method for you to collect your new Glaecier wristband and charge your account 300 DKK for the replacement.
Can I lend out my Glaecier wristband?
No. Your Glaecier wristband is strictly personal. Lending your wristband or a "Bring a Friend" wristband, whether to a member or a non-member, will result in a permanent ban from the Glaecier community.
Can I bring a friend to Glaecier?
Certainly! Members can book spots for our Open Gus sessions to join with a Friend. Your friend will have to book too. Note: Limited members' spots are available during these events to ensure non-members have the opportunity to explore our facilities.
Use of Glaecier
Can I use Glaecier without wearing swimwear?
You may swim with or without swimwear - it's up to you. Just be considerate and cover up when you move around the club or walk between the sauna and the pool. In the sauna, you must sit on a towel and have your private parts covered.
Are there any rules for using the sauna?
The sauna is available every day during our regular opening hours, and all members are welcome to use it as frequently as they'd like.
Please be aware that on Tuesday nights, we will host Open Gus sessions, which will occupy the entire sauna area. If you have not signed up for these events, we kindly request that you refrain from using the sauna during these times.
For our members who wish to use essential oils in the sauna, it is permitted. However, we ask that you always seek the consent of other sauna guests before using essential oils. Furthermore, only use essential oils if you are knowledgeable about their proper usage and safety precautions.
Can I park my car at Glaecier?
No. Unfortunately, we have no options for our members to park just in front of Glaecier. The nearest public parking option is it just a few minutes' walk away - located at the entrance to Refshaleøen.
Can I take pictures at Glaecier?
Yes, you are allowed to take pictures at Glaecier. However, we kindly request that you be considerate, especially as some members may be in swimwear. Just like in all other public spaces, there are specific rules for taking and sharing pictures of other people. Therefore, ALWAYS ensure that you have obtained consent from individuals if your pictures include other guests, before you share any photos on social media.
Can I book Glaecier for an event?
It is possible to book Glaecier for an event, although this is not a frequent occurrence. Most events will need to be scheduled for Thursdays after 5 PM, as Glaecier is closed for our members during that time. In very rare cases, we may consider hosting events during other time slots, but these events would typically need to be of significant size, as they would require the club to be closed for our members.
If you are interested in hosting an event at Glaecier, please contact us via email at email@example.com, and we will be happy to discuss the details with you.
Staff contact and reception hours
Is there a possibility to meet a member of staff?
In general, we aim to maintain Glaecier as a member-driven community. Consequently, we do not have a staff member present at all times. However, we do have reception hours every Tuesday from 3 PM to 5 PM, during which you can seek assistance or ask any questions you may have from our staff member.
Do you answer the e-mail every day?
No, we have limited office hours and only reply emails on selected days. Therefore if you need a quick answer, take a look at our FAQ's, that cover most questions.